Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from rootsandarrowscreations.com (the "Site"), operated by Roots and Arrows Ministry.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies — data files placed on your device that often include an anonymous unique identifier.
• Log files — track actions on the Site and collect data including your IP address, browser type, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels — electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you including your name, billing address, shipping address, payment information (processed securely through Square), email address, and phone number. We refer to this as "Order Information."

When we talk about "Personal Information" in this policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to fulfill orders placed through the Site — including processing payment, arranging shipping, and sending order confirmations. We also use this information to:

• Communicate with you about your order
• Screen orders for potential risk or fraud
• Send you information about products or services when in line with your preferences

We use Device Information to help screen for risk and fraud and to improve and optimize our Site.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help operate our store:

• Square — processes your payment. You can read Square's privacy policy at squareup.com.
• Netlify — hosts this website. Netlify's privacy policy is available at netlify.com/privacy.
• Resend — delivers transactional emails (order confirmations, shipping notifications). Resend's privacy policy is available at resend.com.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a lawful request, search warrant, or to otherwise protect our rights.

Do Not Track

We do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your information be corrected, updated, or deleted. To exercise this right, please contact us using the information below.

If you are a European resident, please note that we process your information in order to fulfill contracts we have with you (such as your order), or to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to the United States.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For questions about our privacy practices or to make a complaint, please contact us:

Email: orders@rootsandarrowscreations.com
Or visit our contact page.